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| Press Release - September 8, 2004 |
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Yoqneam, Israel, September 8, 2004 Gabon Telecom Completed Implementation of MIND's Wireline Billing and Customer Care MIND CTI Ltd. (NASDAQ: MNDO), a leading global provider of real-time mediation, rating, billing and customer care solutions for prepaid and post-paid voice, data and video, today announced that Gabon Telecom, Gabonese Republic’s largest telecommunication provider, has successfully completed the implementation of MIND’s billing and customer care solutions to bill its postpaid subscribers. MIND’s end-to-end billing and customer care solution enables Gabon Telecom to improve the customer management process, perfect the billing and invoice generation processes and enhance collection from subscribers; resulting in maximized profitability, improved reliability, accurate collection with no revenue leakage and higher average revenue per user. The solution includes mediation and provisioning with the voice switches as well as the complete billing and customer care functionality. MIND’s solution has replaced an existing legacy system and will allow Gabon Telecom to meet its current and future business plans at a lower total cost of operations. MIND provided the required on-site and off-site professional services to manage the migration process, including developing all the necessary interfaces, migration of subscriber information from the old system, definition of the new business processes and the training of the personnel on the new system. “Selecting MIND’s billing and customer care platform provided us with the required means to increase our revenues, enhance efficiency in our collection process and prevent revenue leakage. Gabon Telecom is now well positioned to expand its business and rapidly deploy new services to its customers,” said Mr. Herve Ossamy, General Director of Gabon Telecom. “MIND demonstrated its ability to deliver the necessary professional services to carry out this major migration process, integrate the new billing platform with our existing business systems with no impact on our service during the process.” “We are honored to be selected by Gabon Telecom, the incumbent carrier of Gabon, for this major project. We equip Gabon Telecom with the necessary solution to support their needs today and in the future,” said Mr. Sagee Aran, MIND’s VP of Sales for Africa and Asia Pacific. “Our track record of providing convergent, cost-effective, highly-scalable solutions presents an alternative to mobile and wireline operators in the region who are looking to maximize their profitability, offer advanced convergent voice and data services and retain their competitive edge.” About Gabon Telecom Gabon Telecom is the Gabonese Republic's largest telecommunications carrier, established as a private company following the restructuring of the country's telecommunications sector. The company has been operating in a competitive environment since the liberalization of the Gabonese data transmission market and a portion of its GSM market. Gabon Telecom owns an IP network, which is currently connected to the global Internet backbone by an 8- Mbps satellite link. The Gabon Telecom group includes a basic voice services provider, as well as a mobile service subsidiary called Libertis, which operates a nationwide GSM network servicing over 200,000 customers; 50% of Gabon's cellular market. About MIND MIND is a leading global provider of real-time mediation, rating, billing and customer care solutions for pre-paid and post-paid voice, data and content. Our customers include worldwide leading carriers servicing millions of subscribers, using our end-to-end solutions for the deployment of new services. MIND operates from offices in the United States, Europe, China and Israeli headquarters. For financial information, reports and presentations, please visit the Investor Relations site: http://www.mindcti.com/ir Cautionary Statement for Purposes of the "Safe Harbor" Provisions of the Private Securities Litigation Reform Act of 1995: All statements other than historical facts included in the foregoing press release regarding the Company's business strategy are "forward looking statements." These statements are based on management's beliefs and assumptions and on information currently available to management. Forward-looking statements are not guarantees of future performance, and actual results may materially differ. The forward looking statements involve risks, uncertainties, and assumptions, including the risks discussed in the Company's filings with the United States Securities Exchange Commission. The Company does not undertake to update any forward-looking information. For more information please contact:
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