MIND CTI: WiMAX

Service providers are faced with increasing needs for wireless broadband capabilities, coupled with a demand for next generation services like video streaming and video telephony. Today, thanks to its innovative technology, WiMAX offers broadband wireless access at data rates of multiple Mbit/s to the end-user and within a range of several kilometers. WiMAX also offers high-speed voice and data services to all portable terminals (laptops, PDAs, etc.) with an optimized trade off between throughput and coverage.

MINDBill WiMAX Billing and Customer Care

The MINDBill WiMAX end-to-end billing and customer care solution caters to carriers of various wireless experiences, from new entrants who have minimal operations backgrounds, to existing operators looking to augment their current services.
The MINDBill convergent solution covers both prepaid and postpaid business models.
Service providers building WiMAX access networks face special needs in term of BSS. Such needs pertain to the AAA server, service creation, policy enforcement, captive portal, billing and customer care supported processes.

MINDBill – Highlighted Features

Network Interfaces
AAA Server – High performance and scalable AAA server, compliant with the 802.16d and 802.16e standards for communicating with the ASN GW and other WiMAX network elements.
SIP Application Server – SIP call control and IVR module allowing prepaid voice services.
Service Provisioning – Provisioning interface to the WiMAX network elements for users and services creation as well as updates for all the WiMAX services.
Bandwidth Control – Bandwidth control, upgrade and downgrade, based on the user package, actual usage and policy rules.
Captive Portal and Hotlining – Session enforcement portal and redirection to balance top-up pages on balance depletion.
IP Addresses – IP addresses allocation and IP pools management.

Rating Flexibility
Rating – Unlimited number of rating schemes and packages. Each WiMAX service is rated based on the required billable entity: duration, bytes or events.
Balance Management – Balance management module to manage a single prepaid balance for multiple simultaneous services.

Billing and Account Management
Self-care – Self-care Web portal allowing subscribers to view and mange their accounts, including making payments for their services.
Customer Care – Comprehensive customer care Web application with an embedded business processes engine for service creation, trouble tickets and account management.
Voucher Manager – Creation and management of vouchers allowing the charging of the users’ balance.
Billing – Full invoicing and shipment capabilities for billing the postpaid subscribers for their WIMAX services and packages.
Resource Management – Allows the management of virtual and physical entities as phone numbers and CPEs.