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Communication is an essential element of any sales organization, as it is practically the main source of revenue. Therefore it must be as efficient and as profitable as possible. MIND enterprise solutions provides sales organizations with reports for predicting peak periods during the day, to allow staffing adjustments and monitor telephone misuse and abuse, eliminating "friends & family" calls. With MIND enterprise solutions, sales organizations can determine how many incoming calls are received from ads and promotions, thus increasing revenues, optimizing activities and obtaining a fast return on investment.
The system allows you to monitor the individual telephone activities of employees and determine their productivity while preventing misuse of the company’s communication resources. The more phone calls salespeople make the more they sell, and being able to evaluate the efficiency of each salesperson helps you motivate them and determine which employees are the most productive over the phone. |
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About MIND
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