Managed Services
MIND managed service delivers a complete outsourced billing system.
From switch to bill, MIND managed service takes care of the entire billing process, allowing clients to focus on their core business activities.
MIND managed service clients are served by a skilled, highly experienced billing operations team, capable of dealing with the most complicated billing requirements. The whole service is backed by high levels of computer security, reliability and the fast resolution of any queries. Data hosting and a managed infrastructure are provided through a number of state-of-the-art co-location facilities.
MIND managed service has been implemented across over 30 telecommunications companies worldwide. It is sufficiently flexible to adapt to the needs of a broad range of deployments across a number of countries in four continents, including international carriers, fixed and mobile reseller operators (VNOs or MVNOs), ISP’s and data hosting companies, plus leading utility companies.
MIND managed service directly provides:
- A complete outsourced billing system
- Access to a skilled billing operations team
- High levels of computer security, reliability and redundancy
- Full management of CDR collections from wholesalers
- Swift resolution of problems
- A high degree of support to new users
- Full accreditation by OFCOM and (Reg-TP)
Further benefits to clients include:
- Lower operational costs
- Reduced capital expenditure
- Ease of set-up, with MIND managed service up and running within weeks
- No investment in server hardware and operating software
- No licence purchase or renewal fees
- No need for additional IT support
- No need to employ a skilled in-house billing team
- Renewed focus on product innovation and sales, with rapid support for new product introduction.