The billing and customer care system is the core component of the whole OSS environment. It is important that all components involved are synchronized both at the infrastructure level, and software level. Failure to achieve proper synchronization could decrease quality-of-service for the end user. To enable proper synchronization requires a team of professionals with the necessary knowledge and experience, to carefully design all system changes needed to preserve and enhance system stability and functionality.

MIND offers its’ customers a solution and architecture planning service for any changes to MINDBill or to any 3rd party equipment that interfaces with MINDBill. Our solution engineers can quickly and reliably design the required solution and support your team with its implementation.