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Deployment

“Thanks to MIND’s dedicated professional services team the Billing and Customer Care project was in production as planned”

 

Velma Schrader

Director of Customer Operations, Chat Mobility

The Foundation of Great Deployment
Starts with Team Work

Deployment is a core service provided by the MIND Professional Services team. The deployment team’s major goal is to ensure that our solutions and services successfully and promptly answer the business requirements of our customers.

Successful Deployment, on time, on budget

Based on our methodology and vast experience, we assign a skilled deployment team to ensure smooth project execution. The team includes a professional project manager that has the overall responsibility for any post-sale activities. MIND’s project managers work closely with our customers to deliver project plans, scope of work, solution architecture design and deployment & ATP, monitor progress, ensure quality delivery and many other activities that maximize the capabilities of our product and minimize risks with our customers.

The deployment also includes a comprehensive ATP service. We use the testing methodology according to IEEE and ISO standards, as well as specific testing tools within the User Acceptance process flow in order to simulate the following:

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Validating system set-up for transactions and user access

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Confirming system use in performing business processes

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Verifying performance in critical business scenarios

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Confirming the integrity of converted and additional data

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Assessment and sign off of go-live readiness

Service deployment