“Thanks to MIND’s dedicated professional services team the Billing and Customer Care project was in production as planned”
Director of Customer Operations, Chat Mobility
We offer our customers the assistance required to operate our solutions. Our support center includes a help desk service, which provides customers with various ways of accessing our support centers. Our eService Website enables authorized users and customers to open a ticket, which is immediately analyzed by one of MIND’s support engineers.
MIND offers a 24 / 7 hot-line service to respond to highly urgent cases that need to be resolved immediately. To ensure that your organization gets prompt and full support at any time, MIND has set up support centers in Europe, USA and Israel providing worldwide coverage.